Saturday, September 12, 2009

Helen update #2




9/6/09
Hi there,
I'm in Antigua today. My family lives in Santo Tomas. I took the two buses to come into the town by myself so I could be independent and live like an adult again. My two goals for today - work out in a gym and access the internet and catch up online again. The guatemalan bus system is not very structured, so I'm happy to report that I didn't get too lost getting here. Score!!!

There's a new college graduate, Beck, who works for this organization and is based in Antigua by herself (with the Guatemalan employees). I met her in Antigua and we went to the gym together. Not bad -- good workout for 35 Q = $4.50. Also, they had showers and I rented a towel for $1.25. Now I get to use the internet for a bit, and we'll grab lunch later.

Yesterday I went on a campaign to Esquintla. It was my chance to see the outreach to the community and how the "entrepreneurs" give vision exams to the community and sell reading glasses/ sunglasses, etc. It was a long day, but really rewarding, eye-opening. I've been waking up between 5-6:30 am every day. I go to bed around 9-10 pm. Attaching some photos of the campaign. We actually went to a really big city, but I think we went to a poor neighborhood. The event was "sponsored/ supported" by a local church, so they helped to set up a tent for us to work outside. I spent the first day as a photographer/ videoographer only. One of the women we saw was a 95-year old woman who couldn't see out of one eye. Apparently she had a cataract that is so bad that it has impacted her vision. Our team offers referrals to a clinic in Antigua which can give a free consultation to see how bad the cataract is and offer discounted surgery. She reminded me a little bit of ngoai. She was frail, but active and had a sharp mind and was really pragmatic and definitely knew about sacrifice for the family. The chances of her going through with the surgery is low because she feels like she can live like this. We'll see if her family supports her to do the surgery or not.
Testing out this coffee shop network to see if I can upload all these pics for you guys.

I'll go on another campaign later this week. My spanish is getting better. My head is filled with new spanish vocab. I feel really comfortable here. I'm using my street smarts. I keep an eye on my belongings. People here are kind. The bus attendants are really good about giving us our change back. I hear the mentality changes when you go into guatemala city so I won't be spending any time over there.

I'm doing well. I'm safe! I love you all!
Helen

Helen updates 3 and 4




9/10/2009
Hi there,
Update 3:
I've been here for a week and a half now. I'm learning all the time. I'm quite proud of the fact that I can find my way to and from Antigua from my host family's house. There was a while when I thought I just wasn't going to get it and it really seemed like Guatemalans are somehow born with an instinct knowing where their bus stops are, which foreigners like me clearly lack. Ok, enough of that, yes, I can navigate that route. =D

There is a three week orientation period where I get to learn about the programs and go on campaigns and publicity events as an observer to learn. I must admit this "training" process is something new to me. At Apple, we hit the ground running. There is no training process. This summer with the Stanford project, Erik and I had a quick handoff before he left for vacation. So, orientation is cool, but I'm programmed for a faster pace; I feel weird that I'm not contributing anything to the group yet. I guess my time will come. The tadpole, well, I'm older than a tadpole, so the frog will have to wait and be patient... Frog's time will come. =)
My working hours are severely limited since my host family's house is in Santo Tomaso. I have to leave Antigua, which means leaving wifi access (through the office or cafes), by 6:30 pm at the latest. I'm told it's unsafe after dark; it's getting dark earlier now, so it's already nightfall by 6:30, but because I've been going on these organizational visits, and the internet has not been working in the office, my actual time on a computer accessing the internet, downloading emails or reading news has been very limited. Don't worry! I'm safe. I feel very comfortable here in the towns. The people are nice and help me when I get lost. I navigate respectably and so don't get bothered at all.

So, update 2 talked about the weekend. Mon/ Tue were uneventful with some meetings to prep and understand projects/ work scope in Nebaj. Actually, those meetings were fun, because Nebaj sounds like it will be a great area to work in, but will wait until I get there to actually talk about it. Wed/ Thu were interesting "cultural" experiences so I'm going to share those.

In the states, I had a high school friend who coined the phrase "color people time". We had talked about how many the different ethnic groups: Vietnamese, Indian, Chinese, Latin American, African had a tendency to be late. They recognize their culture tends to be late. In Guatemala, they call it la hora Chapin. I know patience is a huge part of international development work, so I'm really keeping my eyes open in all experiences to "wait and see" what will happen instead of try to force a certain outcome especially now since I'm in this learning phase.

On Wednesday, we were supposed to go do some publicity in one of the small towns of Escuintla. I was with Yoli and Clara Luz again. After four buses (leaving at 7:45 am), we made it to this small rural area. I don't know the name of the area. We were lost when we arrived and the contact person didn't answer her cell phone. Apparently she's a teacher with classes in the morning. Not being able to meet the contact didn't faze Yoli or Clara Luz. They started asking people in the community if they knew of the contact and where she lived. I guess that's the benefit of having a small community where everyone knows everyone's business. Because finally one person said our contact was probably working at the office of the municipality, but we could try to talk to her daughter, and directed us to that person's place. As we walked a few steps, another neighbor said, "are you looking for the daughter? She's gone to school already." So Yoli and Clara Luz started to ask about other community leaders. They were directed to someone name Francisco's home. Next thing I know they're knocking on his door. A few minutes later, we're in his home and the two are explaining the mission of Soluciones Comunitarias and that we're going to have a campaign this Saturday. He was cool with it and then he led us to another local leader's home; a pastor in the community whose family is running a small program to help the kids in the community; help educate them, feed them, care for them. The pastor was a truly kind hearted man. Some of his family has emigrated to the states, and he lived in the San Bernadino area for a few years, but he said Guatemala called him back because there is so much need. We ended up filling out the details of the campaign on full sized posters and small hand outs to put up in the community and share with the leaders to share in their church. It was an eye opening experience for me. To see the goodwill, support and acceptance of our team's mission. Yoli told me that although we have the main contact's support, it's always good to meet other leaders in the community who are involved with public works and let them know we're coming to foster good relationships with all. A good experience in seeing how perseverance is important in doing this kind of work. Yoli and Clara Luz are dedicated and won't let setbacks hold them back. They push forward and leverage the community to find contacts. So many times, they just approach strangers to ask where people live, addresses are located, etc. and they are successful with the results. (When I say successful, I am taking out the time component).

Today (thu) Yoli, Clara and I visited three NGOs (cities in bold below, others are transit cities) to better understand their mission statement and talk to them about their programs and see if they can use volunteers. A group of teenagers in their last year of high school are coming here to volunteer with SolCom in October, so we were looking for youth programs. We rode so many buses today, I lost count.

Santo Tomaso [home] --> Santa Lucia --> San Lucas --> San Miguel Mar (something) --> Chimaltenango (transit) --> Jocotenango --> Antigua --> Ciudad Vieja --> Antigua [office]

The groups were really amazing and I was so impressed to see all these groups who are passionate about serving the community. All these people had rich stories to share and they had real passion about trying to help the people.

The first man is trying to train local community members how to make shampoos, lotions, etc. to be able to sell to stores. He has his own family business where they make brick, and spanish style tiles for roofs.

Ok, the truth has to come out now. I clearly was way off target with the whole "I understand 95% spanish". =) When the Guatemalans talk to me, they slow things down, so then I understand 95%. When they talk amongst themselves, their speed goes up big time, and then I'm lucky to get 50% plus learning new vocab. So, well, it's a good learning experience, but yea, I'm working hard too.

The second non-profit was really cool. It's called Los Pantojos. A young guy, 27ish, now, decided to convert his family home to a community center in Jocotenango. He said that drug trafficking is a huge issue here, so he wanted to create daily programs for kids to keep them occupied off the streets. It's really cool, how he's turned the place into a great kid-friendly place. They have extra classes the kids won't get in the public system like classes about the government, geography, business (with small business teams). They also teach computer classes and English classes. He's passionate about the work and has a lot of energy. And I could feel his energy and commitment and humility. He just wants to help his community. They also have night time english classes for adults and just started a small medical clinic.

The third one is a supplemental school being built to support kids who are really poor. I'm not sure how they find their students. At this point, the school is still being built, so they only have one first grade class of 69 students. Their goal is to support first through sixth grade. I need to google the Guatemalan school system, because there is more to it than just elementary school, middle school, high school, and university. I haven't figured it out yet. But if someone knows offhand what tercer primario basico is, I'd really appreciate it if you tell me. =)

Gotta go back to Santo Tomas. They say the city is dangerous after dark. So gotta go.


9/12/09 Day 12
Hi there,
finished my second campaign today in a rural area of Escuintla called Prado del Rio. Unfortunately it wasn't really successful. The publicity/ outreach that Yoli, Clara and I did on Wed turned out to be ineffective.
I have a bit of a problem here, where I'm not sure how much I can believe what people say. Yoli had explained to me that it was good that we talked to different "leaders" in the community from our main contact. One thing she said that I didn't get is that some times the different leaders can get jealous of each other so it's better for us to independently contact the different leaders and get their buy in, so that they don't sabotage our campaign as a result of not giving them a courtesy call.
For our Wed publicity event, we left most of our outreach material with those "new" leaders. The pastor's wife came by on Sat afternoon and told me that they weren't able to reach a lot of people because there wasn't enough time between Wed and Sat to be able to reach people. Makes sense to me. So, I was still fine and taking a mental note that next time we need more time between publicity event and actual campaign. However, when she left, the daughter of our main contact was telling us that that person is a leader who talks big and doesn't really help the community. Sigh... It's hard for me to tell. With respect to how much I could understand, she was talking about how that other group did an outreach to the community to request their help to support "150 families with no food". She said after they finished the drive, they didn't hand out the food. In her words, "and they didn't hand out a single black bean (frijoles negroes - staple food here in Guatemala with tortillas -- work with me here)." And she continued. Thing is, I picked up a good vibe from the pastor and his wife on Wed. They seemed very kind. Now, I don't know. Oh well, I guess I can't judge yet. It just takes longer to develop good relationships I think.
Back to the campaign, even though now you know the punch line.
Woke up at 6, left the house at 6:50. Took a tuk tuk to the second stop. I met Yoli's sister, Julia there. We took the second bus to Antigua. We met Angelika there. She's Clara Luz's daughter. We took a third bus to Escuintla, main bus terminal. Then we took a fourth bus to the remote town of Rio Del Prado. We arrived at 9:50.

The products: reading glasses (to help people who do detailed work sewing, etc, or reading), sun glasses to protect eyes from the harsh Guatemalan sun, eye drops. Secondary products that don't get discussed: water purifiers, improved stoves, seeds, and energy saving light bulbs. All those products have a health or economic benefit. The stoves have an extra environmental benefit too.

I gave one eye exam for reading glasses today. Apparently they are simple. They have them in pharmacies in the US for people to do themselves. I didn't know that. However, giving the exams to people while speaking Spanish is more challenging since you have all these special circumstances that crop up too. The gentleman I worked with was very precise about what he wanted, definitely got his machismo vibe that he wanted things his way. He asked a lot of questions, he double checked which lens type he was getting many times. I thought it was fine since I felt like maybe he had been cheated before so it was valid that he was just confirming five times that the +3.00 lenses were working for him. He was telling me that his wife needed reading glasses too, but their family didn't have enough money so he took our address in Antigua so he can contact us later if they want more glasses. Actual, he was my second client. I had to pass my first client onto the experienced team members because the first person had a real problem that couldn't be solved by reading glasses. Turns out he had severe cataracts (again) and his right eye was almost blind. Angelika tried to give him a referral to the clinic in Guatemala city, but again, since he can't get there, he turned her down and walked away.

I'm attaching a group picture and I have some really awesome hat hair. =)


We ended up leaving early, at 1:45 instead of 3 pm, because people stopped coming at noon. So again, publicity didn't work so well this time. Oh well. We'll keep improving things.

So, I stopped in Antigua at an internet cafe to write about everything today because I'll be offline for the next few days. Sun - Tue, I will be with Yoli's family celebrating the Independence Day festivities. So, I won't have any access at all. On Wed, I'll be moving from Antigua to Xela (Quetzaltenango). I'll spend four days there before going to Nebaj.

Oh quickly, I helped our team members make soap on friday morning. We had to stir it for 3 hours (the engineer told us one hour). So here's a pic of me stirring soap (after 40 min of stirring).

I stirred for a good 45 minutes. Doh. =) Now we wait a month before the soda caustica somehow loses its toxicity. Again, another thing I need to google.

Friday, September 4, 2009

First week in Guatemala!

Hi Everyone!

Warning that these posts may be boring. I'm just documenting what I'm doing and general observations. I'm not parsing "deep thoughts and insights" from the general experiences.

I arrived on 9/1 evening in Guatemala city and was escorted to Antigua by two awesome team members Lydia and Mary Claire. We hit it off immediately as they introduced me to the city and learned more about my background. I stayed in a simple hotel near the the Soluciones Comunitarias (SolCom) office on the first night. I hear that Antigua is a grid, but I'm still having trouble getting my bearings straight. I think I'll need to walk around a little more and get lost a little more to get a better sense of the town. We ate together in a small taqueria. I tried the local cuisine immediately with a dish called "pollo pepian". It was a chicken stew of sorts with rice. Stew not bad, chicken was a little underdone, so I didn't finish it. When it still bleeds a little, I'm thinking it's better not to eat it.

Day 2, I met the rest of the team (12 members - US folks: Mary Claire, Lydia, Tim, Beck, Izzy, Luke; Guatemalan: Miguel, presidente, Ricardo, Yoli, Clara Luz, Juana, Marta Lidia) and completed introductions in Spanish. Normally the team is disbursed among the different sites. I'm happy to report I'm understanding about 95% of all Spanish conversation and learning new vocabulary in the process. The team is quite young, but very energetic. I'm so excited to meet more like-minded people dedicated to social entrepreneurship. It's energizing to meet the team. Also, it's really incredible that Soluciones Comunitarias is a Guatemalan social business and the leaders in the group are some of the original entrepreneurs who first sold the reading glasses. My host mom, Yoli, is one of the original entrepreneurs. She is now the director of the Antigua area and she manages and coordinates the activities of the other entrepreneurs in Antigua. This Saturday, I'll have a chance to go on my first "campaign." The campaign is an actual session with the entrepreneurs who are going out to a particular village to sell products. It sounds like when the entrepreneurs go to a new town, they approach the mayor or a member of the clergy to explain the group's mission and ask for a room and table to be able to set up and sell products. I'm told the members usually have a good response from mayor/ clergy member and are given a lot of support. Also, it's a two day process: the first day is marketing and outreach where the entrepreneurs advertise and explain they'll be selling products in the community and explaining how the products have a health and economic benefit for the people. I am really interested to see what their social marketing material looks like. On the second day, they set up shop and sell products. This Saturday I'll be participating in the second day process. Next week, I get to see the whole thing.
Back to the end of day 2, I left the office early with my host mom and all my baggage to head to her home in Santo Tomaso. We get to take one chicken bus and one smaller bus (they repurposed school buses) to get to the house. It's quite an experience. These drivers fly through the mountainous curvy roads. I tell myself I'm on a roller coaster ride. It's better that way. As the driver makes the crazy turns you can see all the passengers tightly gripping the hold in front of them to avoid being thrown on the passengers beside them. I like to think it's a bonding experience. =) I'm not sure how long it will take before I recognize the route, because even though I understand Spanish I'm having difficulty figuring out when there is an actual bus stop. It looks very organic to me. Folks are definitely creative with seating and putting three folks per bench. I've already been sandwiched on each side on the chicken bus ride to Antigua this morning (day 3). It's not so bad. It just means I don't need to be thrown sideways with the driver's crazy driving. One can say it's a more secure ride. =)

What else can I say? My host family is kind. My host mom is a great cook too. She is really inspirational. She has so much energy and a real joy for life. She loves her job with SolCom and she loves cooking and taking care of her family. She works incredibly hard and is trying to create a better life for her kids. She has three children: a daughter who is a teacher, a son who is in high school, and another son in sixth grade. [quick note: all conversations with my host mom and family are in spanish]

Tonight (day 3) we had a really great conversation where she was sharing her story with me. She explained that she never had a chance to get an education, but she was blessed to begin working with a government organization when she was 18 that focused on health outreach for the community. The organization specifically was looking to train women without an education to teach them new skills. She learned about good health practices and helped support public health clinics by teaching the people about good hygiene practices, e.g. hand washing, sanitation, about nutrition. They also helped to immunize kids, etc. She worked with them for 8 years and loved her job. After she had her daughter, she stopped working to take care of her children. Six years ago she saw that peace corps was looking for families to host their trainees. She decided to try it. Although her husband was a little concerned about the work and the fact that she was also taking care of their three children, he let her try it. She said their first home stay trainee had a great time and gave them great reviews. George, one of the co-founders of SolCom, was her third home stay trainee. She considers him to be like a son. It's really clear they have a deep bond. I have a lot of respect for it. When George and Greg decided to try the idea for SolCom, they asked Yoli to be one of the first entrepreneurs and she agreed. She has a passion to help the community as well, so she really loves this outreach to sell products to help the community. She was telling me sometimes she can't believe how wonderful her life is. Sometimes she pinches herself to ask herself if her life is real since she has a wonderful family and she loves her work so much. She feels very blessed. She said the two co-founders, George and Greg, are like angels to the Guatemalan community who care about them and have taught them so much and empowered them to do so much. Last year, SolCom set up computers in the office and she needed to learn how to use the computer for work. Initially she was really scared she would mess it up and the computer would explode, but they had another great trainer from the US who taught them the ropes. Now she feels really comfortable with using the computer and accessing the internet. She sets many goals for herself in her life. She wanted to have a good husband and three kids (check, check), find a meaningful job (check). She wished that her daughter would become a teacher (check). Her next goal is to buy a computer for the house, which she says, although she doesn't know when she'll meet this goal, she is confident she can achieve it because anything is possible. This lesson is one she shares with her kids all the time. I love it. She's amazing. She works really hard and her enthusiasm and passion for life is incredible. It's so hard for me to believe she never received an education.

Moving on - I have my own room with a key to my room. It's a nice simple room. I've got a bed, a couch and a table. There's no shower, so I get to take a bucket bath. Training from Viet Nam has prepared me for this one (Yay! Training in developing countries). Yoli helps me to heat a lot of water in the morning in a bucket. Then I use a scoop to pour the water where needed and voila, I'm taking a bucket bath. It works. For now I'll be commuting back and forth with my host mom, but I hope to learn the ropes quickly.

For the long term (the rest of the three plus months), I'll be assigned to a small town called Nebaj. It's in the western highlands. Apparently, it's the home/ original site of SolCom. I'll be there with Mary Claire, though it sounds like she's working on so many different projects she doesn't spend much time in Nebaj. I guess I'll see what I end up doing there. I'm excited by Nebaj because it has more projects there in addition to microconsignment. There is a small tourism business to generate income: restaurant, hostel and internet cafe. Apparently there is also a small school program. I can't wait to get out there. Sounds like it's a small town. Around there are many small towns (called "aldeas") of indigenous people with Mayan roots which are extremely poor. The closest market which sells basic items like rice and beans is in Nebaj, so those villagers have to walk many hours (between 1-6 depending on the village) to get to Nebaj. Those towns are small and remote and there are no paved roads to get to them. At this point, I'm just parroting what I learned in my orientation today. I'll let you know when I actually get to experience the towns for myself. Did I mention I'm excited? I'm excited about everything. I love the intensive spanish classes. I enjoy learning about this group's mission and outreach methodology. I had to learn the expression "Estoy emocionada de...." because I'm just excited about everything. =) I can't wait to jump into it. The team is glad that I speak spanish well, but I may be geeking them out a bit with my love for verb conjugations. It's ok, I feel like I can be very open with this group. I've already confessed some of my weaknesses: 1. I'm going to have a tough time adjusting to life without constant access to the internet/ iphone (gasp!) and 2. that I'm a little slow in the morning without coffee.

Quick note: the office is a cute little space with a nice open garden. For the spanish class, I have a one on one session with Marta Lidia at a table outside in the garden. i was hearing that there are volcanoes all around Antigua but because of the cloud cover, I haven't seen them. Today (day 3), I had the pleasure of looking up from my notebook and seeing clear sky and amazing volcano. Lydia said there are cool hikes and she can help arrange for me to do a hike to Pacaya. Can't wait!!!

Also, 9/15 is the independence day so the Guatemalans celebrate on 9/14 and 9/15 so I get to spend some time with the family and enjoy the festivities.

I'm out of time for now. Hope to spend my free day on Sunday in Antigua going to a gym with Beck for a workout and going to an internet cafe.